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With this awakening, Alexandre realized that it was necessary for him to transform the company in a way that it will benefit everyone, inside and outside LINAGORA.

This is why he made three crucial decisions that shaped the new Fantastic Enterprise that LINAGORA is working towards becoming.

  1. To redefine LINAGORA’s mission & purpose to focus on becoming a GOODTech4Good company.
  2. To change the management style to a “Trust by Design” model.
  3. To go remote. With a hybrid-remote-a-la-carte model we offer our staff the possibility to come to the office or work remotely.

We will now go more in-depth into explaining more in the detail the consequences of these decisions…


At LINAGORA, we have taken on the mission of inventing and developing GOOD tech for good to make the world a better place. “Good Tech” refers to free, ethical, open-source software and “Tech for good” refers to the use of this software to create a maximum positive impact on people, society and the planet.

To fulfil our mission, we are working towards the development and implementation of LINAGORA’s GOODTech4GOOD strategy which comprises of 4 major goals:

  1. Contribute to the 17 Sustainable Development Goals of the United Nations with specific actions.
  2. Obtain the B-Corp certification.
  3. Become carbon negative by 2025 and to remove historical carbon emissions by 2030.
  4. Engage, empower and support globally the Tech for Good community.

Our methodology defining the course of LINAGORA’s actions is based on the United Nations Sustainable Development Goals and the B Corp certification framework.

2. NEW MANAGEMENT MODEL: Trust by Design - Holacracy

LINAGORA’S new management model is based on trust and respect inspired by the model implemented by Gitlab. Each employee can organize themselves in a personal capacity and concerning their missions as they wish without having to ask anything from anyone. At LINAGORA, there is no need to obtain a priori validation but everyone must keep their colleagues and their direct manager informed. This is what we call a “TRUST BY DESIGN” organization.


What is it like working remotely at LINAGORA?

  • What is it ?

Working remotely is working out of assigned office space. Remote work is also known as distributed work. It means there is no central headquarters and members are asked to work from another location ( home, co-working space or where ever they are comfortable). Working remotely needs good equipment and a fast internet connection.

Working remotely is an incredible opportunity to live a different lifestyle without the commute and with the ability to spend more time with family, children, friends and community.

  • How to work remotely ?

To work remotely efficiently there are some requirements such as being able to manage your own time and tasks, communicate more than ever and document.

Gitlab is our task management system and documentation and resource knowledge base. Remember to use Twake as your channel to manage the communication with your team and ensure a good work flow.

  • Timing ?

From the beginning of November 2020, LINAGORA decided to switch from a colocated to an all-remote company. Members are asked to work outside of Paris headquarters to avoid the COVID pandemic and also to initiate the switch to distributed work.

As you are asked to work remotely you can read, listen and study a lot about it from sources on the internet such as:

  1. Gitlab’s “how to manage a remote team” at Coursera
  2. Read Gitlab’s Handbook
  3. Listen to many podcasts hosting Darren Murph (head of remote @gitlab)
  • What is the villa and how will it work ?

As we will leave our headquarters we will need a new way of meeting during the year. Our Villa’s will support this function as part of their global utility. Villa’s will be like Airbnb with rooms and a kitchen to live in. There also will be reception rooms and living rooms to meet and work closely with. These Villa’s (Paris and South of France) will host LINAGORA’s member and third party members to work together. Every LINAGORA’s member will be able to book a room and go-live/work there for a while. It could be to meet others or to work /live somewhere else for some days. It is up to you.

  • Written communication is key

Distributed work requires excellent writing communication. Working remotely is not doing what we use to do in a colocated space. As you can not enter anyone’s office, communication has to be different. It is a switch of habits. And one of the most important ones is to write a lot in order to share information transparently for others to read, learn and work at their own pace.

Every idea or project must be written down in a Gitlab issue. Take time to explain a lot, to give as more context as possible in order for others to understand clearly what you meant and what you want others to do for you.

Issues are tasks with assigned members and due date. Your project can have multiple issues to be completed. This way of working is very efficient because many projects can progress simultaneously and asynchronously. These are the pillars of remote work.

  • Hardware and equipment reimbursement

Every remote worker should be and feel, very comfortable working at home or somewhere else if the home is not a “zen” place to work. We know the equipment is very important to work efficiently (good laptop, second screen, light, mouse, a desk and a chair, external keyboard if needed etc.).